Question 1

Are you FAA certified?

Accepted Answer

Yes. All commercial drone operations are conducted by an FAA Part 107-certified Remote Pilot and performed in accordance with applicable federal regulations, airspace requirements, and operational safety standards.

Question 2

What is FAA Part 107?

Accepted Answer

FAA Part 107 is the federal regulation governing most commercial and other non-recreational drone operations in the United States. It establishes operational and safety requirements for small unmanned aircraft systems weighing less than 55 pounds and requires the person responsible for the flight to hold an FAA Remote Pilot Certificate.

Question 3

Do you carry liability insurance?

Accepted Answer

Yes. Commercial flight operations are conducted by FAA Part 107 certificated Remote Pilots who maintain appropriate public liability insurance coverage. Every project is managed with a strong commitment to safety, regulatory compliance, operational reliability, and professional standards.

Question 4

What areas do you serve?

Accepted Answer

Sonoran Sky Imaging serves clients throughout the Phoenix metropolitan area and across greater Arizona, including Goodyear, Buckeye, Avondale, Glendale, Peoria, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Phoenix, Tucson, Flagstaff, Prescott, Sedona, and nearby communities. Travel requirements and any associated fees are confirmed as part of the project proposal.

Question 5

What Aerial Imaging services do you provide?

Accepted Answer

We provide professional aerial imaging (drone photography and aerial videography), for Real Estate Aerial Photography, Construction Progress Imaging, Commercial Brand Imaging, Commercial Property Imaging, Land & Development Site Imaging, Aerial Mapping & 3D Modeling, Insurance & Damage Documentation, Property & Facility Management Imaging, HOA & Community Aerial Imaging, Solar & Rooftop Imaging, Infrastructure & Utility Site Imaging, Aerial Thermal Imaging, and Public Safety Search & Rescue Aerial Support construction progress documentation, commercial property imaging, real estate marketing, land and development-site imaging, and visual roof and property inspections.

Question 6

How quickly will I receive the final images or video?

Accepted Answer

Delivery times depend on the project scope, editing requirements, and number of final assets. An estimated turnaround time is provided before the assignment is scheduled.

Question 7

What happens if the weather is unsuitable for flying?

Accepted Answer

Drone operations are subject to weather and safety conditions. Flights may be rescheduled when high winds, rain, reduced visibility, or other conditions could affect safety or image quality.

Question 8

Can you fly at any location?

Accepted Answer

All locations are reviewed for airspace restrictions, local requirements, property access, and operational safety. Some projects may require advance FAA authorization or additional coordination before a flight can take place.

Question 9

Do I need to be present during the flight?

Accepted Answer

In many cases, the client does not need to be present, provided site access, property authorization, project requirements, and any special instructions have been confirmed in advance.

Question 10

Do you provide both aerial photography and video?

Accepted Answer

Yes. Projects may include high-resolution aerial photography, professional video footage, or a combination of both, depending on the client’s objectives, project requirements, and intended use.

Question 11

Are editing and post-production included?

Accepted Answer

Standard image preparation and editing are included where specified in the proposal. More extensive video editing, branding, music, graphics, or customized post-production can be added based on project requirements.

Question 12

Can the content be used for websites, advertising, and social media?

Accepted Answer

Yes. Final deliverables can be prepared for websites, digital advertising, presentations, brochures, MLS listings, and social media. Intended usage should be discussed when requesting a quotation.

Question 13

How do I request a quotation?

Accepted Answer

Contact Sonoran Sky Imaging LLC with the project location, type of property or site, requested services, preferred timing, and intended use of the content. We will review the requirements and provide a tailored proposal.

Question 14

Do you have a privacy policy?

Accepted Answer

Last Updated: July 14, 2026Sonoran Sky Imaging LLC (“Sonoran Sky Imaging,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when communicating with us by SMS or MMS text message.This SMS Text Messaging Privacy Policy explains how we collect, use, protect, retain, and disclose information associated with our text messaging communications.1. Scope of This PolicyThis policy applies to text messages sent to or received from Sonoran Sky Imaging LLC, including messages relating to:Customer inquiries and responsesRequests for quotations or service informationProject scheduling and appointment confirmationsProject status and operational updatesCustomer service communicationsFollow-up communications requested by the customerOther service-related communicationsWe do not send unsolicited promotional or marketing text messages.2. Information We May CollectWhen you communicate with us by text message or provide consent to receive text messages, we may collect:Your nameYour mobile telephone numberYour email addressInformation about your requested services or projectThe content of messages exchanged with usThe date, time, and method through which consent was providedRecords of your communication preferencesRecords of opt-in and opt-out requestsOther information you voluntarily provide3. How Information Is CollectedWe may collect information when you:Submit an inquiry or contact form through our websiteSelect an optional checkbox consenting to SMS communicationsSend a text message directly to our business telephone numberRequest text message communications by telephone, email, written agreement, or in personEnter into a service agreement with Sonoran Sky Imaging LLCOtherwise voluntarily provide your mobile telephone number and consent to communicate by textProviding a telephone number by itself does not automatically authorize promotional text messages. Where consent is required, we will obtain it through an appropriate opt-in process.4. How We Use SMS InformationWe may use your information to:Respond to your questions or service inquiriesPrepare or discuss quotations and project requirementsSchedule, confirm, modify, or cancel appointmentsProvide project, weather, access, or operational updatesProvide requested customer supportMaintain records of communications and consentComply with legal, regulatory, safety, insurance, and business requirementsProtect our rights, customers, operations, and propertyConsent to receive text messages is not a condition of purchasing services from Sonoran Sky Imaging LLC.5. Information Sharing and DisclosureSonoran Sky Imaging LLC does not sell or rent your personal information.Customer information will not be shared with third parties or affiliates for their marketing or promotional purposes.Mobile telephone numbers, SMS opt-in information, and consent records will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.Any other information sharing described in this policy excludes SMS opt-in information and consent. SMS opt-in information will not be shared with third parties for their own independent purposes.We may use authorized service providers, including our business telephone provider, communications platform, wireless carriers, website provider, and information-technology providers, solely as necessary to transmit communications, operate our systems, provide requested services, maintain security, or comply with the law. These providers are not authorized to use your information for their own marketing purposes.We may also disclose information when reasonably necessary to:Comply with a law, regulation, court order, subpoena, or governmental requestProtect the safety, rights, or property of Sonoran Sky Imaging LLC, our customers, or othersInvestigate suspected fraud, misuse, unlawful activity, or security incidentsEstablish, exercise, or defend legal claims6. Message Frequency and ChargesMessage frequency will vary depending on your inquiry, project, requested services, and communication preferences.Message and data rates may apply according to your wireless carrier and mobile service plan. Sonoran Sky Imaging LLC is not responsible for charges imposed by your wireless carrier.Wireless carriers are not responsible for delayed or undelivered messages.7. How to Opt OutYou may withdraw your consent and stop receiving text messages at any time.Reply STOP to any text message from Sonoran Sky Imaging LLC. We will treat similar requests, including CANCEL, END, QUIT, UNSUBSCRIBE, or OPT OUT, as requests to stop text messaging.You may also request that text messages stop by contacting us at (623) 404-0445 or through our website contact form.After an opt-out request, you may receive one final text message confirming that your request has been processed. No further text messages will be sent unless you subsequently provide new consent or initiate a new text message conversation with us.We will process opt-out requests as promptly as reasonably practicable and within any period required by applicable law.8. How to Obtain HelpFor assistance, reply HELP to a text message from Sonoran Sky Imaging LLC.You may also contact us at:Sonoran Sky Imaging LLC1755 North Pebble Creek Parkway Suite 3600Goodyear, AZ, 85395Telephone: (623) 404-04459. Data RetentionWe retain SMS communications, consent records, and opt-out records only for as long as reasonably necessary to:Provide requested servicesMaintain accurate business recordsDocument compliance with consent and opt-out requirementsResolve disputesEnforce agreementsMeet legal, tax, insurance, regulatory, and operational requirementsWhen information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable record-retention requirements.10. Information SecurityWe use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.However, text messaging and electronic communications cannot be guaranteed to be completely secure. Please do not send Social Security numbers, financial account information, payment-card details, medical information, passwords, or other highly sensitive information by text message.11. Your Privacy ChoicesYou may contact us to:Ask what SMS-related personal information we maintain about youCorrect inaccurate contact informationUpdate your communication preferencesRequest deletion of information, subject to legal and business record-retention requirementsWithdraw consent to receive text messagesAsk questions about this policy12. Changes to This PolicyWe may update this SMS Text Messaging Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.The “Last Updated” date at the beginning of this policy indicates when it was most recently revised. Material changes will be posted on our website.13. Contact UsQuestions or concerns about this policy or our SMS privacy practices may be directed to:Sonoran Sky Imaging LLCGoodyear, ArizonaTelephone: (623) 404-0445Website contact form: Available through the Sonoran Sky Imaging LLC website

Question 15

What are your office hours?

Accepted Answer

Our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM (Arizona Time).

Question 16

Is assistance available through online chat?

Accepted Answer

Yes. Our online chat service is staffed by a live representative 24 hours a day, seven days a week. The representative can assist with general inquiries, gather initial project information, and arrange appropriate follow-up from our team.

Question 17

Are evening and weekend services available?

Accepted Answer

Yes. While our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM, evening and weekend flight operations may be available by prior arrangement. Scheduling is based on project requirements, site access, weather conditions, airspace considerations, and operational availability.

Question 18

What is your mailing address?

Accepted Answer

Our mailing address is, Sonoran Sky Imaging LLC, 1755 North Pebble Creek Parkway, Suite 3600, Goodyear, AZ 85395.

Question 19

What is the starting price for aerial photography?

Accepted Answer

Standard aerial photography services typically start at approximately $225. Final pricing is based on factors such as project location, scope of work, required deliverables, flight planning, post-production requirements, scheduling, and intended use of the imagery.

Question 20

Why are larger projects quoted individually?

Accepted Answer

Commercial, construction, land, development, and marketing assignments often involve different site conditions, deliverable requirements, airspace considerations, and timelines. Quoting each project individually helps ensure the proposal reflects the specific needs and operational requirements of the assignment.

Question 21

How is pricing determined?

Accepted Answer

Each project is individually quoted based on the location, scope of work, flight requirements, deliverables, editing needs, and overall project complexity. Sonoran Sky Imaging LLC provides clear, transparent proposals tailored to the specific requirements of each client and assignment.

Question 22

What image quality can I expect?

Accepted Answer

We provide high-resolution, professional-quality aerial imagery suitable for marketing, real estate, construction documentation, property inspections, and a wide range of commercial applications. Depending on project requirements, images may be captured at resolutions of up to 50 megapixels and delivered in high-quality JPEG or RAW formats to support professional editing, presentation, and digital use.

Question 23

What is your office telephone number?

Accepted Answer

You may contact Sonoran Sky Imaging at (623) 498-8000. Our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM MST.

Question 24

Are you open on public or national holidays?

Accepted Answer

Sonoran Sky Imaging observes major U.S. federal holidays. Office operations and project scheduling may be limited on these dates, although advance arrangements may be available depending on project requirements, location, and flight conditions.

Question 25

What forms of payment do you accept?

Accepted Answer

We accept major credit and debit cards, electronic bank payments, and business checks. Payment instructions and applicable terms are provided with each project proposal or invoice.

Question 26

What are your payment terms?

Accepted Answer

A deposit may be required to confirm project scheduling, with the remaining balance due before delivery of the final images or video. Approved commercial clients may be eligible for invoicing terms of up to 15 days. Specific payment requirements, including any applicable travel, permitting, or additional service charges, will be clearly outlined in the project proposal.

Question 27

Do you accept credit card payments?

Accepted Answer

Yes. We accept major credit and debit cards through our secure payment-processing system. Payment instructions are provided with your project proposal or invoice.

Question 28

Is sales tax included in your pricing?

Accepted Answer

Quoted prices do not include applicable taxes unless expressly stated. Any required Arizona Transaction Privilege Tax, commonly referred to as sales tax, will be calculated and shown separately on the project proposal or invoice.

Question 29

What is the typical timeframe for obtaining FAA airspace authorization?

Accepted Answer

Approval timeframes vary based on the project location, airspace classification, requested operating altitude, and the type of authorization required. LAANC (Low Altitude Authorization and Notification Capability) is the FAA’s automated system for requesting drone access to controlled airspace at or below 400 feet.In LAANC-enabled areas, routine requests that fall within published altitude limits may receive authorization in near real time. Requests requiring additional FAA coordination or manual review may take substantially longer and should therefore be submitted as early as possible. Further-coordination requests may generally be submitted up to 90 days before the proposed flight date.Project scheduling is finalized once all required FAA airspace authorizations have been received.

Question 30

What is FAA Part 108?

Accepted Answer

FAA Part 108 is a proposed regulatory framework intended to support routine drone operations beyond visual line of sight (BVLOS). BVLOS refers to operations in which the drone travels beyond the area where it can be continuously observed directly by the flight crew.The proposed rule would establish requirements for drone operators, aircraft, operational personnel, maintenance, safety procedures, operating permits and certificates, and supporting Unmanned Aircraft System Traffic Management services.As of July 2026, FAA Part 108 remains a proposed rule and is not yet in effect. Most small commercial drone operations continue to be governed by FAA Part 107, with additional FAA approval required for certain advanced operations. All projects are conducted in accordance with the FAA regulations and authorizations applicable at the time of flight.

About Us

Simply put, we use professional drone imaging to help clients showcase, document, and better understand their property, site, or project from above.

Frequently Asked Questions